How do I get to Villas Del Carmen?

There is no road access to get to Villas Del Carmen. To arrive, you can take a private or public boat from Panachel to our private dock. You can also arrive at the Jaibalito public dock and then walk along the shore for 5 minutes to get to us!

Do you cater to dietary restrictions & allergies?

Yes, we would be happy to adjust our menu to accomodate all dietary needs. Please let us know about these ahead of time so we can plan accordingly.

Can retreat participants arrive a day early or stay later?

Yes, as long as we do not have bookings, we can definitely accommodate early arrivals and extra nights stays. Meals may not be included, depending on our chef’s availability. Please reach out to us for details on pricing and bookings.

What is your cancellation policy?

For Nightly Stays:

Guests get a full refund if they cancel up to a day before check-in. After that, no refunds will be given.

For Retreat Hosts:

If you need to cancel your retreat, the $1000 deposit is non-refundable but can be transferred to another open date less the following fees.

• Up to 6 months in advance: $400

• 3-6 months in advance: $700

• Less than 3 months: $1000